Monica Franklin | Susie Stiles Wilson | Judy Wyrick
   Trish Kennedy
| Gwen Lawless
 
 
  Trish Kennedy

Trish Kennedy is our "go to" person in the office. We rely on her young brain cells for our institutional memory. If we cannot find something or remember how to perform a complicated operation on our copier/computer/telephone system, Trish handles it. She keeps the office running smoothly by coordinating technical support including our Internet phone system and electronic document management system; she insures that we never run out of supplies, but above all, she stays calm and incredibly cheerful in spite of the chaos often surrounding a busy law practice.

Trish schedules appointments, hearings, depositions, and mediations for the attorneys. Trish handles all billing issues and serves as Monica's legal assistant. Trish goes above and beyond in customer service.

There are several stories that demonstrate Trish's commitment to customer service. One story in particular stands out. While chatting with a client, Trish learned that the client did not know how to check her tire pressure. That was something her husband had always done for her, and now he was in a nursing home. Trish made arrangements to follow our client to a gas station and check her tires. Trish is truly a sweet selfless gentle spirit.

Trish grew up in east Tennessee and makes her home in Jefferson County along with her husband, Allen, and their two children. Trish and her family live at the ball fields since both of their children play sports. Trish is not only a team player in the office, she's an avid UT Vol whose blood runs ORANGE!

 
 
     
   
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Monica Franklin, CELA • (865) 588.3700 • 4931 Homberg Drive • Knoxville, TN 37919
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